Rossell Fitness Personal Training Terms and Conditions

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Welcome to Rossell Fitness, it is my belief and philosophy that by working with you on your health and happiness and building your confidence, I can help you to build and shape the body AND lifestyle that you desire. Here at Rossell Fitness we do not just work on the body in the gym and the kitchen, we take a holistic approach to your lifestyle where we can make small changes and improvements in all areas in order to get the results that you want and deserve. Without fully committing to the changes that are possible in your lifestyle, please understand that your results will be sub-optimal. At Rossell Fitness we simply ask that you are in the right frame of mind to improve your health, happiness and confidence a little more every day, striving for long term health and longevity. In order for your training and our time together to run smoothly and effectively I ask that you read and adhere to the following T&C’s. Please type I AGREE into the box*
General terms:*
- You are committing yourself to a minimum of 1 month of training
- You understand that taking time to plan your goals and the changes that you want to make is essential to how effective your time with Rossell Fitness will be and you are willing to spend time mapping out a 90 day plan to build your health, happiness and confidence
- Rossell Fitness is a brand and the products and services thereof may not be duplicated or re-used for any purposes other than the progress on the programme.
- The support and documentation provided during the course of your programme is for your own specific use. Any documentation shared outside of this use with friends or family is at your own risk. Rossell Fitness cannot take any responsibility for any injury, illness or other affliction that may occur as a result of following my documentation WITHOUT my direct permission or guidance
Payment terms*
- Payments are only to be made on a recurring monthly basis by a direct debit. Please ensure prompt payment of fees otherwise the coach may put training old hold until payment is received.
- If you are on holiday for a period of time, the monthly payment does not change. The access to my coaching and accountability is still available to you during your holiday. When you are on holiday, your commitment to a better life and your results does NOT stop
- If you wish to put your payments on pause whilst you are on holiday, without an ACTIVE monthly payment you will be forfeiting your claim to the training times that you have been attending. In this case, someone on the waiting list for training may take your training times
- You (the client) understand that your monthly payments represent all of the support and preparation that takes place outside of the sessions as well as the sessions themselves (this includes all contact time through any means, all education resources, all online support and guidance in the online members area)
- You (the client) understand that the package you are paying for is calculated to incorporate 4 annual weeks of holiday which allows for breaks at times when (the trainer) is unable to cover planned absence on the part of the trainer. In these weeks your PT sessions will not take place and they will not be rearranged. You will be informed of this break IF this is relevant to your training times and in those absences you will still be supported with a full workout plan, educational resources and lifestyle homework that can all be analysed on the return of the trainer.
- An annual price increase will apply to 1:2:1 PT sessions, blocks of sessions and group sessions, this will be applied in January and you will be notified in December
Your responsibilities (as the client)*
- You are responsible for listening to and following the guidance of the coach ‘Nicola Rossell’ during this period
- A PAR-Q form will be filled in before any exercise can take place. If you attend the first sessions without this form completed, you will be expected to take the time to fill this in using up your own time. Copies of this form are kept at the gym.
- Rossell Fitness will discuss with you individually what a suitable goal would be for the time-frame, please fill in the goal setting sheets as requested and we will get your 90, 60 and 30 day goals set down and broken down into weekly and daily tasks for clarity and purpose
- An online weekly progress questionnaire will be made available to you on a Sunday which will give you the opportunity to review your week, reconnect with your goals, and re-set the goal posts if need be
- You are expected to put your health first at all times. If you are sick, under the weather or injured you must disclose this to coach Nicola. Attending the gym when you are sick is unacceptable as this puts your health at further risk. It also puts the health of coach Nicola and any other members that you encounter at risk too. Please be respectful of this term and abide by it strictly.
Conduct and cancellations*
- Rossell Fitness reserves the right to withdraw you from the programme without notice if behaviour is not acceptable
- Termination of your monthly payment must be communicated at least 7 days before the next payment is due to be taken. Any late notice could be subject to a transaction fee if a refund is needed
- You will endeavour at all times to provide at least 24 hours notice of sessions cancellations, failure to notify the coach of non attendance at sessions forfeits the session and will be charged. Sessions can be rearranged if 24 hours notice is given
- To cancel or rearrange a session you can contact Nicola directly on 07983 551 550. Due to the nature of personal training, calls cannot always be answered, so a whatsapp message is usually the best option. Please remember that Nicola does not work on Wednesday or Saturday and thus may not pick up messages until the following morning. In this case, as long as you sent the message with the required notice, your session will be rearranged.
- When sessions are cancelled without 24 hours notice, at the discretion of the coach they may be rearranged depending on extenuating circumstances (for example a family emergency)
- If you arrive late for a training session, we will do our best within the remaining time to deliver a good session. A thorough warm up is a non-optional aspect of this
- If Nicola has to cancel a session for any reason, this will be rearranged at your earliest convenience
- Rossell Fitness reserves the right to make any changes to your plan, and the content that is felt to be necessary for the benefit of your programme and progress and will inform you of these changes as and when they occur
Responsibilities of coach 'Nicola Rossell'*
- Rossell Fitness will at all times put your health and safety first
- Rossell Fitness will always check with you before publishing any personal details as part of a promotion
- Rossell Fitness will protect any personal data that you provide
- Rossell Fitness will keep your details on record for a maximum time of 3 months, your training records will be destroyed thereafter, and you may request a copy of your training records at any time during this period.
- Rossell Fitness may keep your email address to inform you of any upcoming offers or products that you may find interesting or beneficial
- At all times Rossell Fitness will endeavour to provide you with the help and guidance that you require, please do give up to 24hours for email responses.
- Should coach Nicola fall ill or otherwise unable to attend for a session that you have booked, notice will be given at the earliest possible time to reduce the inconvenience to yourself.
- Any sessions that are cancelled by Nicola will be valid for rearranging at a later day and time.
- Rossell Fitness will check in with you every Sunday morning via email, contact should also be maintained during the week if needed via email, phone or text.
- Rossell Fitness will not be available on Wednesday's or Saturday’s unless for emergencies
- Rossell Fitness will be contactable between the hours of 9am and 530pm Monday-Friday and 8am-2pm on Sunday’s, contact outside of these times will be answered on the next working day.
- Bonus coaching and accountability will be available on the Facebook members only group, for as long as you are a member of RF.
Please type your full name to confirm that you agree with the terms and conditions listed above*

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